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Kumoda Docs

Welcome to Kumoda

What Kumoda is, who it is for, and where to start.

Kumoda is for owner-led businesses. You build an agent, give it your own documents, and connect it to a channel where your customers already write: WhatsApp, a chat window on your website, or an API. The agent answers from what you gave it, and hands the conversation to a person when it should. You can read every conversation and take over any of them.

These pages describe what Kumoda does today. They are written from the product itself, and anything the product does not do is left out.

Start here

Running a workspace

Connecting other systems

The ideas behind it

  • Agents answer from your documents. If the answer is not in what you gave it, the agent says it does not have that to hand.
  • Nothing changes without you. A tool that only reads can run on its own. A tool that changes something outside Kumoda waits for your approval, each time.
  • You can always step in. Take over any conversation, hand it back, or pause an agent or a channel.
  • Costs are visible. Every answer uses credits, and you can see what is left under Billing.

For AI assistants

These docs are also published as llms.txt and llms-full.txt, and every page is available as Markdown by adding .md to its address.

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